If you feel that a retailer is not living up
to these commitments, you should first of all take it up with the retailer
and, failing satisfaction, with the contact point given on the logo
displayed by the retailer. If you are still unhappy with the response
you get, contact the Office of the Director of Consumer Affairs. The
ODCA will investigate and if the business is not prepared to honour
its commitments, the Director will withdraw the use of the logo.
Approved codes of practice
The
following organisations have drawn up codes of practice for the changeover
which have been approved by the Director of Consumer Affairs as of mid-July
2001:
- IBEC/EAN Retail Working Group. IBEC
will administer the Code and will have the right to withdraw the use
of the Code logo in the event of a persistent breach of it. Other
organisations subscribing to the IBEC/EAN Code are The Irish Hotels
Federation, The Irish Petroleum Industry Association, The Restaurants
Association of Ireland and RGDATA
- CLE - Booksellers Association
- Irish Insurance Federation
- Irish Hardware and Building Materials Association
- Irish Bankers Federation / Irish Mortgage
and Savings Association.
| Information |
| Office of the Director of Consumer Affairs |
Cork Office |
| 4 Harcourt Road, Dublin 2 |
89 - 90 South Mall, Cork |
| Helpline: 01 402 5555 |
Helpline: 021 427 4099 |
| LoCall: 1890 220 229 |
LoCall: 1890 220 229 |
| Fax: 01 402 5501 |
Fax: 021 427 4109 |
| Website: www.odca.ie |
Website: www.odca.ie |
OTHER ITEMS
Foreign pensions
If you have a foreign pension and it is in a currency (for example,
Sterling or the US Dollar) which is not part of the euro, then from
1 January 2002 it will be converted into euro at whatever the exchange
rate is at the time of the conversion.
If your foreign pension is in a currency (for
example, the French Franc or the Deutschmark) which is part of the euro,
then from 1 January 2002 it will be paid in euro.
If you require further information, you should
get in touch with the financial institution you deal with or with the
body which pays your foreign pension.
